Tom
Melnikov.

Joined as analytics engineer; now working as product owner and chief of staff. I work daily with the CTO and take tech requests from the CEO and CFO.

• [Idea to production in 4 weeks]Took a new real-money consumer product from idea to production in four weeks as product owner, built with AI coding agents under a test-first process I set up (2,500+ automated tests).
• [13-module internal platform]Built the data platform and 13-module internal app used by sales, fraud, finance and leadership. It replaced most of the Bubble team's work, and I manage the developer who maintains Bubble through the migration.
• [3 days to 12 minutes]Moved ambassador proof approvals onto the new tooling. Median wait went from 3 days to 12 minutes across 10,000+ approvals.
• [57% fewer lost commissions]Automated fraud and spend controls: fraud checks on 26,000+ proof screenshots and 1,374 automatic brand pauses when partner caps fill. Lost-commission rate is down 57%.
• [Building the eng team]Co-running hiring for full-stack engineers: wrote the role, built the take-home test and its grader, and interview candidates.

GTM and revenue operations data work for a Series A analytics platform. Bridged enterprise accounts, product, and leadership.

• [Contract expansion]Ran requirements-gathering with enterprise accounts to identify analytics gaps. Translated needs into dashboard specs that prevented churn and contributed to contract expansion of an at-risk account.
• [90% auto-routed]Designed automated ticket routing classifying 200+ weekly support inquiries, distributing 90% of low-complexity issues to outsourced support.
• Audited API integrations across Salesforce, HubSpot, and ad platforms to resolve sync issues and restore accurate GTM reporting for leadership.

Co-founded and led product/systems analysis for a job search startup. Sunset November 2025.

• Led user research with 110+ job seekers; translated pain points into MVP scope and a prioritized development roadmap.
• [118K postings · 70% relevance]Analyzed 118K+ job postings to define quality filters; shipped semantic matching via vector database, tuned to a 70% relevance threshold.
• [83% latency cut]Diagnosed backend bottleneck through query analysis; partnered with engineering to cut core operation latency from 23s to 4s.

Only business hire, supporting 400+ users across our customer companies. Bridged product, customer ops, and exec strategy end-to-end.

• [83% setup reduction]Analyzed usage patterns in BigQuery/Postgres and split the platform for business vs engineering users — cut SDR setup from 2 hours to 20 minutes.
• [8+ hrs/week saved]Designed automated feedback classification processing 400+ support tickets — cut manual review from 8+ hrs/week to zero and surfaced roadmap themes.
• Built Power BI dashboards consolidating product usage, customer health, and support metrics; reduced manual reporting effort by 40%.

Growth and investor-facing analytics for a Series A AI startup. Anchored the round with a flagship enterprise deal.

• [$112K · DHL]Led enterprise POC with DHL resulting in $112K contract. Ran needs assessment, built the business case, partnered with engineering on a tailored solution — deal anchored the Series A raise.
• [50% of pitch deck]Built financial projections and market analysis comprising about 50% of the Series A pitch deck; ran Monte Carlo simulations modeling unit economics and runway scenarios.
• Researched Singapore PDPA for market entry and recommended a partnership-first GTM strategy informing regional expansion.

First analytics role. Logistics redesign, SQL pipelines, and customer growth for a retail/supply chain SME.

• [$120K/yr saved]Analyzed logistics across 4 distribution nodes and built the cost-benefit case for direct China–Vladivostok–Chelyabinsk rail — saving $120K annually.
• [80% reporting cut]Built SQL pipeline consolidating 10+ operational sources; cut manual reporting from 10 hrs/week to 2 hrs/week.
• Designed customer segmentation and social media campaign that grew private retail customer base by 30% (~80 customers) in 12 months.